At masonknots, we are committed to delivering your crafting supplies safely and on time. Please review our shipping policy below for details.
1. Delivery Areas
We currently ship to selected regions. Availability of delivery may vary depending on your location, and we will inform you if your address is outside our serviceable area.
2. Delivery Time
- Orders are typically processed within 1–2 business days after confirmation.
- Standard delivery times range between 3–7 business days, depending on your location.
- During peak seasons or unforeseen delays, delivery times may be slightly extended.
3. Shipping Charges
- Shipping costs, if applicable, will be clearly mentioned at the time of order confirmation.
- Any promotional offers or free shipping options will be communicated on our website.
4. Payment Method
We only accept Cash on Delivery (COD). Full payment must be made to the delivery personnel at the time of receiving your order.
5. Order Tracking
Once your order is dispatched, you will receive an update via email or SMS (where available) with the tracking details.
6. Failed Delivery Attempts
If the delivery cannot be completed due to incorrect address details, unavailability of the recipient, or refusal to accept the package, the order may be canceled or rescheduled upon request.
7. Contact for Shipping Support
For any questions regarding shipping or delivery, please contact us at [email protected]